We have just completed our installation and connection to our solar system and we could not be more pleased with the service we received from NC Solar Now. We initially just thought we would talk to them and see if we thought it was feasible for us to convert due to our age and the payback we would get. Our duke energy bill seemed to be heading higher and higher. From the first contact with the office to our visit by sales representative Micah we were treated with exemplary courtesy and help. Micah was not pushy, just explained the system and gave us the price and told us to take our time to consider. We talked about it and decided to go ahead. The company even arranged for Carolina Roof Company to replace our shingles and this company was great too. They arrived on time on scheduled day and were very efficient and competent. Left the area probably cleaner then when they arrived and did some extra things, like painting the vents to blend in with the shingles. After that it was waiting for all the paperwork to be completed and get the solar panels on. This was done on schedule and looks great.
I just wanted to tell you how much I am enjoying having the solar panels. All I am paying to Duke Energy at the moment is the monthly connection fee, and that makes me so happy!
Both Janine and I would like to thank you, and everyone at NC Solar Now, for the wonderful job you had done throughout the entire process for our photovoltaic solar panel installation. You were very professional and kept us informed during each step, which kept our minds at ease. Thank you for handling all the permits and paperwork which we know can sometimes be stressful. We appreciate that you took care of everything while keeping us in the loop. We are very happy with how smooth the installation went. Your crew was very professional and provided a clean and complete install. I was relieved that they took extra care to treat my house with respect and did not damage anything. That was quite a relief since I am always nervous when someone else works on our house. With the system now functioning, we are pleasantly surprised how effective it is. It is always a treat when you go out to the meter and see it running backwards in July.
We are very happy to give a review for NC Solar. Everyone we dealt with at NC Solar was polite and helpful and also did an excellent job. They were eager to help and enthusiastic about their work and their product. Very few companies that we have worked with have been as easy to work with from start to finish. They were prompt and let us know if there was a change in schedule. We cannot say enough good about NC Solar Now.
My wife and I decided to install solar panels on our house during the summer of 2014. NC Solar was well recommended and we contacted them and NC Solar installed 27 panels on the east-facing back roofs of our house. The NC Solar folks had us well prepared about the process and the installation went as planned and on schedule. They were very knowledgeable and good to work with. The engineers at NC Solar made calculations and estimated that we would be able to generate about 7.6 MWh in one year. We are two weeks short of one year and our panels have already generated 7.7 MWhs of energy. We have a fairly large home and have heat pump and air conditioning that is all electric. So we have considerable cold weather and hot weather use. But this summer our electric bills were so vastly reduced that in July Duke Power sent a technician to check the meter, (even though they knew we had solar panels having had to install the special meter.) The meter was fine. The panels cut our summer demand from Duke in June by over 75% from last year. In that month alone, our production exceeded 1MWh.
The process was so easy and is working as promised. My first power bill after installation of the PV panels was a credit. I also had pool heating installed and that has made the pool so comfortable that no one hesitates to jump in. The thermostat ensures a steady temperature of the water at 90 degrees.
The folks at NC Solar Now are top-notch people to work with. Everybody from the sales team to the install team were absolutely professional and courteous. No one ever pressured me into buying and everybody answered any question I had. I would recommend NC Solar Now to anybody.
We are very pleased with the workmanship, manners and efficiency of all the installers for the system and will recommend you to anyone. I intend to call our local newspaper and maybe WRAL once I can get some flowers growing and the gardens spruced up...We even have our steps and outside lighting done with LED solar lights.
When the NC Solar Now salesman came, I didn't know what to expect. Patrick was patient and answered all of our questions. By the end, my wife and I looked at each other and said, "This is a no brainer!" We bought them and the company has followed up with and came out to do some trouble shooting after we had one problem. They fixed it - service after the sale. They are there for us. I was so impressed that I applied for a job and have since joined the company. I wouldn't be interested in selling anything but I can really get behind this. It is the wave of the future and for the next 40 years, our panels will be producing electricity for us! I give an A+ rating to NC Solar Now.
I used to open the pool on Memorial Day and it would take until June to warm up. Now my pool temp reads 85% during the first part of May. By the way, the solar collectors held tightly in place despite the 135 mile winds as the tornado passed by.
I am writing to let you know that I am pleased with the Thermal Shield and attic insulation installed a couple of weeks ago. I do believe the AC runs less often and the whole house is comfortable. There was another plus to having this work done, the attic is neater. Thanks to your diligent workers, I can see what I have stored there. Thanks and I look forward to seeing my power bill in the coming months.
“November was cold, rainy and nasty and still 25 percent of our electric bill was covered by solar. Even on days it was pouring down rain the panels were producing electricity.”
The results were amazing. Reggie and Dante arrived on time and the Therma Shield radiant barrier was quickly installed while the weather was still cool. The most amazing thing was the results. I placed 2 remote thermometers in the attic, one above the foil, the other below and during a warm day, the difference was over 35 degrees — what a great product, thanks.
I almost forgot to tell you – we are still monitoring the electric bill the next few months and our power bill went from $550/mo to $134 last month!! It was awesome!!
Even with the air conditioner running constantly, our house previously would get hot by the end of the day but since installing the Therma Shield we felt the difference immediately. A lot of days we don't even need to turn on the air conditioner, because it really does keep the heat out of the house.
We had called 3 different companies and your office staff was the friendliest and most courteous. Your salesman was the most informed and knowledgeable of everyone that we spoke with too. We are glad we made the purchase.
The entire process from contacting NC Solar through installation was a great experience. The person who came to visit us at the onset (Joseph) was knowledgeable and worked out a plan that suited our needs. We even discussed additional items and time frames that worked within our requirements. He was energetic and provided the information we needed within a short time frame. One of the main deciding factors in choosing NC Solar was the referrals. The other companies we talked to provided a few referrals up to three but NC Solar provided approximately 30. This told us that they were proud of their work and that customers were as well. The installation was fast and efficient. It was originally planned for three days but was completed in one day. The installation team was outstanding and were quick to put everything together and test. The team worked very hard through one of the hottest days around. Some even came back the following week to adjust something that I did not like. They were courteous and wonderful to work with. They are an asset to the company. The operation has been excellent so far. We are looking forward to seeing the benefits of having a PV system working and hope to enjoy it for years to come. The system so far is working at 100% of expectations and we are enjoying seeing the power from the power company reduction in the next bill we receive. This was an additional system to our home as we already had a solar thermal system that eliminates our gas expenses but this one should reduce or eliminate our electric expenses as well. We have been very pleased with NC Solar and expect to continue to use them for future additions to the system as well.
NC Solar did a wonderful job on our home. They were extremely professional. We are very happy with the finished product.
Very professional people. Great work and support. Chris and Luke paid attention to every details for the project. Love the monitoring system, Enlighten, for minute by minute production report. My peak production is as expected and claimed by the panel manufacturers. Higher temperature reduces the electricity production and that is something the industry needs to work on. Seen substantial reduction on electricity bill. I encourage people to put solar panels, because that's the right thing to do. And till 2015, state and federal Govt. are subsidizing your bill.
We are pleased to be the owners of a Solar Domestic Hot Water System installed by your company. Most modern homes have significant structural differences from our home, which is over 130 years old, but your installation crew worked skillfully around all of the differences and had the system operating in less than three days. Your representatives were courteous, thorough and efficient at every stage of the purchase and installation process, from the initial energy assessment of our home to the final test of the system and clean up. Your sales representative made several very reasonable recommendations for improving our home’s energy efficiency, explained the typical cost and recovery time for each one, and worked with us to come up with a solar hot water system design that fit our budget. The installation crew came when they said they would, worked steadily and finished on time. We are excited to bring our 19th century home into the 21st century with a system that goes back to direct use of the sun’s energy.
My experience with NC Solar Now was AAA+ from the first meeting with Patrick (one of the sales reps) to the installation. Nolan and his crew did a fantastic install and handle everything in a very timely and professional manner. I wish all of the businesses that I deal with were this courteous and professional. You guys Rock!
NC Solar Now is the definition of a customer-oriented company. They handle absolutely everything. Our total experience with NC Solar Now has been excellent. We met them at the Greensboro Home Show, and a representative visited us a few days later. At that time we talked about feasibility, expectations of how much electricity we could generate, as well as costs. An expert designer arrived a few days later to actually go up on the roof to devise the most efficient method for generating power from our panels. In a single day our home was completely refitted – all the panels and inverters were installed on the roof and the electrical work to connect to the grid was ready to go. All that was needed was a visit from Duke Energy to replace their meter; that took 3.5 weeks. We turned it on and we are running. There is a website that continually provides information about how much energy is captured by 15-minute segments, by hour, by day and by month. It is simple to use. All this just happened. We did nothing, but sign the contract and give access to our house. When the workers finished, there was not a trace that they had been here – just the equipment on the roof. We are completely comfortable recommending NC Solar Now to anyone interested in going solar.
NC Solar Now performed four major tasks on our 20-year-old house including reflective insulation in the attic, new energy efficient shingles for the roof, new solar water heater for the swimming pool, and a gang of new PV electric panels for an east facing roof exposure. By Duke Energy records we went from one of the worst of 200 similar houses to number 1 of 200 similar houses for energy efficiency in this part of Wake County... Our monthly power bills were typically $300 to $400 per month....now we are not surprised to see power bills of $75. The NC Solar installations have set us up for reduced monthly cost as we prepare to retire and become a fixed income household. We can now afford to live the rest of our years in the home we have always loved.
Jim and I are very pleased with our Heliocol solar pool heater. As you promised, we were in the pool 2 months earlier than last year. We love the water temperature at 80 degrees and the system is so easy to use. The thermostat allows us to cool down the pool on those very hot middle-of-the-summer days. The benefits are great and will certainly justify the cost of the system in no time.
Everything went well from beginning to end. All of our questions were answered and believe me there were plenty. The installers were very professional and were in and out in no time. It seemed to take forever to get the new meter from Duke Energy Progress, but it is in now and things seem to be going well. Thanks so much for the great job you did.
I was extremely pleased with my service with NC Solar Now. From the beginning of the process with the sales representative Patrick he was very knowledgeable during the discussion and diligent with his follow up. The installation went smoothly and was completed in a timely manner and has exceeding our expectations for solar production. I would highly recommend NC Solar Now in the future.
Just wanted to send a note of thanks for the very professional job you did in April of this year in restoring our 25 year-old solar hot water heater and installing the therma-shield insulation in the attic. The old glycol-based solar system we had installed many years ago never worked properly but you were able to use those old solar panels and put in a new solar hot water heater which is already saving us money. Our May electric bill was the lowest I can ever remember and we're excited about all the future savings. Your crew was courteous and efficient and, of course, the federal and state tax credits we will claim next year was a deal-maker!
The project to install a solar hot water heating system on our home was completed yesterday. We’re pleased with the result, and we plan to track heating patterns in the roof collectors and inside the tanks, to discover firsthand how the technology will reduce our carbon footprint. We also look forward to a positive impact on our utility bills. The roof collectors could be taken to be skylights by a casual observer - they do not detract from the house’s appearance - and the inside mechanics are conveniently tucked away in an attic. The project took less than a month to complete, and the disruption to our routines was minimal. Your project manager made every effort to stick to a schedule, with necessary allowances for rain and wind interruptions. Your coordination of subcontractors’ schedules also contributed in keeping the project on track. The workmen employed by NC Solar Now tended to be nice, friendly guys who were responsive to our questions and did good work. The fact they cleaned up their work site throughout the project was the icing on the cake. Problems were minor, and we appreciate that you worked to solve them quickly and in a way that kept us informed. Thanks for your professionalism and a successful completion of this project.
NC Solar Now did a great job with my installation. The staff was very professional. We had a couple of issues that were resolved professionally and in a timely manner. I would recommend NC Solar to all my neighbors - Solar has worked out great for me.
Thank you for your professional and timely installation of our radiant barrier insulation. We felt the difference the next day. While temperatures and humidity levels reached summer highs, we were comfortable in our home. We had to reprogram our programmable thermostat because it no longer needed to come on so frequently. We wanted to lessen our energy use and save money and we are already doing both. Our latest electric statement quantifies our initial savings. We used 269 less kWs and paid $29.46 less than the prior month. These savings come at the height of summer highs. Insulating our home is not as sexy as having PV solar panels installed but it certainly making a difference in our home and to the planet.
I would highly recommend NC Solar Now. Greg came out to our house and explained the entire system and how long it would take to install. He answered about a million questions from us. Karl our installer was friendly, efficient and very professional. The system has exceeded all of our expectations and the entire staff was great from beginning to end!
We used NC Solar Now to get solar panels installed on our roof. They were very professional and worked with us to get a system that would go well with our home and our needs. We have seen a decrease in our electric bill which is awesome, and exactly the point of us getting solar panels. We plan on increasing the panels sometime next year when we're able to, and will definitely be using NC Solar Now. Would recommend them to anyone.
We are now able to enjoy swimming in our pool. The fact that we can use it most of the year is like a dream. This is the best investment we’ve ever made.
As a church, we have an abiding interest in caring for God's creation. As an Earth Care Congregation, we made a conscious decision to pursue solar in order to reduce our energy consumption and our carbon footprint. Our members came together in a special capital campaign, and together we raised the funds for our solar system. We solicited bids from three solar vendors. In the end, we chose NC Solar Now because their pricing was competitive and they were able to commit to an installation time frame that accommodated our needs. I'm thrilled to report that NC Solar Now not only met but in fact exceeded all of our expectations.
My wife Debbie and I contacted NC Solar in December of 2013! Greg came out and explained to us all the info we needed to make our decision to go with NC Solar. We installed a 3 KW system with battery backup! The process went exactly as Greg promised! During the planning and system design Luke and Julien were most helpful and during Installation Karl did an exceptional job of getting everything done. The work was all top notch and as neat as it could possibly be. Had one little issue after system was up but Karl had it resolved in no time at all. We have had a couple of outages since we have had our system and only knew because of a call from the neighbor asking if our power was out. Also have to mention savings on our power bills have been a pleasant surprise :)! NC Solar and its folks are definitely a 5 star company! If your planning on going solar no need to waste time shopping around. Mrs. Wood and I did that for you. Just call Greg his number is on their web page.
We would like to express our overall experience with NC Solar Now on a scale of 1 to 10 as a 10. From sales, office and workmanship everything was great. I would encourage anyone who is thinking about a system to purchase one. In time, let the sun save you money.
Thank you NC Solar Now for handling all the paperwork submission as well as the communications with our Home Owners Association. It was a very smooth and stress free experience. We love that you stand behind your product.
I have to tell you that the installation of the radiant barrier to my attic access area walls and floor to the main attic floor and bonus room office floor went off flawlessly. The installation of the attic solar fan to the rear of my home with the solar panel facing south went off without a hitch. Interestingly, I am writing this letter the day after Earth Day. It’s nice to know that NC Solar Now has helped us to decrease our carbon footprint and hopefully save us some money in the long run. The crew that preformed the work was very respectful of my belongings, knowledgeable, timely, courteous, and professional at all times. Thanks very much for going the distance in providing us with all necessary documentation for next year so we can enjoy the rebate when we file our tax return. I’ll be in touch with you in the future to share with you our savings that we gained as a result of this work. Again, thanks very much for your time, effort and professionalism!
We're so happy with our decision to choose NC Solar Now to handle our solar installation. From the moment I contacted the office, the entire staff was extremely friendly, knowledgeable, and helpful. NC Solar Now handled everything from start to finish (no paperwork for me!) and answered every question we had. The installation was amazingly quick (our neighbors were stunned!) and went off without a hitch. Luke, Logan, the rest of the crew, were all so kind, efficient, polite, and professional. They were all very considerate of the fact that I had two dogs in the house too. They left the property and my home exactly like they found, actually probably a bit cleaner. From the office staff, to the salespeople, to the installers—the entire company is the best there is. They informed us on the best solar system to get according to our needs and energy usage. We can monitor our usage online and after less than 10 days of solar use in our first bill, there was already significant savings! We can't wait to see the results for many years to come. We are so happy with our solar array and all the folks at NC Solar Now.